Service Delivery & Shipping Policy
How Ayurvite Delivers Consultations, Digital Products, Software and Project Work
Ayurvite primarily provides digitally delivered professional services, software, consultations and downloadable or access-controlled products. This policy explains delivery methods, indicative timelines, client dependencies and the limited circumstances in which physical shipping may apply.
Ayurvite Enquiry
Report a Delivery or Access Issue
Provide the booking, order or invoice reference, the purchased service or product, the expected delivery and a clear description of the issue.
Effective date: 17 June 2026
Delivery at a glance
01
Consultations
Booking confirmation, appointment details and the online meeting link are delivered electronically.
02
Digital Products
Files, credentials, licence information or protected access are delivered through the stated digital method.
03
Software
Ready-to-use access, configuration and custom development follow the applicable order, onboarding and milestone process.
04
Physical Material
No physical shipment is included unless the product page, order or proposal expressly states that a physical item will be supplied.
1. Scope and Priority
The specific order or proposal defines the final delivery commitment
This policy applies to strategy sessions, advisory services, business and project consultancy, research and documentation support, websites, applications, ready-to-use software, configured software, custom software, digital products and related support.
A product page, booking confirmation, accepted proposal, order form, statement of work, licence or subscription plan may state a more specific method, milestone or timeline. That specific written term applies to the relevant transaction.
An indicative delivery period begins only after the applicable payment, complete client inputs, authorised approvals, access credentials and other stated dependencies have been received.
01
Digital First
Most Ayurvite services and products are delivered online rather than by courier.
02
Dependency Based
Delivery may depend on forms, documents, data, approvals, credentials or technical access supplied by the client.
03
Milestone Driven
Complex projects are delivered through agreed stages rather than one immediate final handover.
04
Recorded Delivery
Email, portal, access, meeting, repository, support and courier records may evidence delivery.
2. Delivery Methods
The delivery channel depends on what you purchase
Ayurvite may use one or more of the following methods according to the nature of the service, security requirements and accepted scope.
01
Email Delivery
Confirmations, summaries, invoices, documents, access instructions and support responses may be sent to the authorised email address.
- Booking and payment confirmation
- Secure access instructions
- Reports and approved documents
- Invoice and licence communication
02
Protected Online Access
Software, dashboards, digital products or client portals may be delivered through an account, protected page or hosted platform.
- Account creation or invitation
- Role-based credentials
- Subscription or licence activation
- Protected downloads or resources
03
Online Meeting
Consultations, workshops, demonstrations, onboarding and training may be delivered through Zoho Meeting or another agreed platform.
- Scheduled appointment
- Meeting-link notification
- Participant instructions
- Follow-up where included
04
Shared Workspace or Repository
Project files, staged deliverables, review material and technical handover may be supplied through an agreed collaboration system.
- Draft and review files
- Milestone submissions
- Technical documentation
- Approved handover package
05
Deployment or Installation
Software may be delivered through hosted activation, server deployment, plugin installation or another approved technical method.
- Hosting or server access
- Configuration and testing
- Version and deployment record
- Administrator onboarding
06
Courier or Physical Handover
Physical delivery applies only where an order expressly includes printed, packaged or other tangible material.
- Dispatch confirmation
- Courier or handover details
- Tracking where available
- Recipient and address verification
3. Consultation and Workshop Delivery
The appointment is delivered at the confirmed date and time
After a successful booking, the customer should receive the appointment confirmation, scheduled time, joining instructions and online meeting details through the booking provider or authorised communication channel.
Booking confirmation after successful completion
Meeting link delivered electronically
Customer must verify the submitted email address
Calendar and reminder notifications where enabled
Session delivered within the booked duration
Written follow-up only where included
Late arrival does not extend the end time
Rescheduling follows the published policy
Ayurvite Enquiry
Report a Booking or Meeting-Link Issue
Provide the booking reference, scheduled date and time, payment status and the email address used for booking.
When confirmation is not received
- Check spam, promotions and filtered email folders
- Confirm that the payment completed successfully
- Verify the email address used in the booking form
- Avoid creating a duplicate paid booking before checking status
- Submit a delivery issue with the transaction and booking reference
4. Digital Products and Downloads
Digital delivery may be automatic or manually verified
01
Automatic Delivery
A download link, protected page, account or licence may become available immediately after successful payment.
02
Manual Verification
An order requiring identity, institution, licence or payment verification may be activated during the stated working period.
03
Access Instructions
The customer is responsible for using the correct email address and securely storing credentials or download links.
04
Download Limits
A product may contain download, device, account, user, duration or access restrictions stated on the product page.
05
Corrupted or Incomplete File
Report a reproducible delivery problem promptly so that access can be restored or a replacement supplied.
06
Access Is Delivery
Successful supply of a functioning download, credential, licence key or protected account constitutes digital delivery.
Ayurvite Enquiry
Report a Digital Product Delivery Issue
Provide the product name, order reference, payment date, expected access and the error or missing-delivery details.
5. Software Delivery
Software delivery varies by product and implementation model
A ready-to-use product may be delivered through account activation, licence issuance, plugin or package delivery, hosted access or installation instructions.
Configured software requires the client’s branding, departments, roles, forms, reports, master data and onboarding information before setup can be completed.
Custom software is delivered through the discovery, design, development, testing, acceptance and deployment milestones stated in the accepted proposal.
Indicative software delivery sequence
- Order or proposal acceptance
- Payment and client verification
- Onboarding-information collection
- Access, configuration or development
- Testing and client review
- Activation, deployment or handover
- Training and support where included
Software Delivery Models
The selected model determines the likely delivery period
The following descriptions are general. The specific product page, order or accepted proposal provides the actual commitment.
Ready-to-use: activation after payment and verification
Configured: setup after receipt of institutional inputs
Custom: milestone-based project delivery
Migration: dependent on usable source data
Integration: dependent on external provider access
Training: scheduled after a stable implementation
Hosting: activated according to the selected plan
Support: begins under the applicable product terms
No automatic source-code delivery
Delivery of access, a deployment, a configured product or a custom module does not automatically include source-code ownership, repository transfer or intellectual-property assignment. Those rights apply only when expressly included in the accepted written terms.
6. Consultancy, Research, Content and Project Deliverables
Professional work is delivered through agreed outputs and review stages
01
Discovery or Assessment
Initial findings, requirement notes, gap review or an agreed assessment output.
02
Draft Deliverable
A review version supplied for consolidated client feedback within the agreed period.
03
Revision
Included corrections and changes completed within the agreed review cycles and scope.
04
Final Deliverable
The approved or completed report, plan, document, design, content or technical output.
05
Milestone Acceptance
Written approval, productive use, expiry of the review period or another accepted method may evidence completion.
06
Handover
Final paid deliverables, credentials and documentation are transferred according to the scope and licence.
7. Ayurvite Delivery Responsibilities
- Use the delivery method stated in the applicable scope
- Communicate material dependencies and delays
- Protect credentials and confidential delivery material
- Provide agreed files, access, meetings or deployments
- Correct verified delivery errors within a reasonable period
- Maintain appropriate delivery and support records
8. Client Delivery Responsibilities
- Provide a correct and monitored email address
- Supply accurate billing, institution and recipient details
- Provide required content, data, access and approvals
- Check spam folders, portal access and delivery notifications
- Review deliverables within the stated review period
- Report a delivery problem with the relevant reference promptly
9. Indicative Delivery Timing
Published timings are estimates unless expressly guaranteed
The following are general expectations for planning purposes. Weekends, public holidays, payment verification, security review and incomplete client inputs may extend the period.
01
Consultation Confirmation
Normally generated electronically after successful booking and payment.
02
Standard Digital Product
Immediate automated delivery or within one working day where manual verification is required.
03
Ready-to-Use Software
Normally activated or initiated within 1–3 working days after payment, verification and required onboarding information.
04
Configured Software
Scheduled after scope confirmation and receipt of complete institutional setup information.
05
Custom Project
Delivered through the milestones and timeline stated in the accepted proposal.
06
Support Response
Handled according to the purchased support plan, severity and working schedule.
10. Delay and Revised Delivery
A delivery date may change when a material dependency changes
Ayurvite will communicate a material known delay and, where reasonably possible, provide a revised delivery estimate or alternative sequence.
Client delay in payment, access, content, data, approvals, testing or consolidated feedback moves the dependent delivery dates and may require resource rescheduling.
Provider outages, government action, cyber incidents, force-majeure events and unavailable third-party integrations may also affect delivery.
Delay does not automatically mean non-delivery
Where the product or service can still be supplied within a reasonable revised period, Ayurvite may first complete, restore, replace, reschedule or re-perform the affected delivery. Refund rights remain governed by the Refund Policy and mandatory applicable law.
11. Physical Shipping
Ayurvite.com currently operates primarily as a digital-services website
Unless a product page, invoice, order or accepted proposal expressly identifies a tangible item, the purchase does not include physical shipping.
No assumed courier delivery
No shipping charge unless stated
No cash-on-delivery unless offered
Physical address required only when needed
Dispatch estimate shown before order
Courier tracking supplied where available
Remote-area delay may apply
Risk and inspection handled under the order terms
When a physical item is expressly included
- The customer must provide a complete serviceable delivery address
- Shipping charges and the delivery region will be disclosed before confirmation
- Dispatch and transit periods are estimates unless expressly guaranteed
- The customer should inspect the parcel and report visible damage promptly
- Courier delay, failed delivery and address correction may require additional time or cost
- Returns or replacement remain governed by the applicable product and Refund Policy
12. Evidence of Delivery
- Booking confirmation and meeting records
- Email transmission and access notifications
- Account, licence or download activation records
- Portal and system audit logs
- Client acknowledgement or approval
- Productive use of a delivered system
- Repository, deployment or handover records
- Courier dispatch, tracking or receipt
13. Failed or Missing Delivery
- Check payment and order status before paying again
- Check spam, filtered folders and the email address used
- Attempt the supplied account or access process
- Retain the transaction, order, invoice or booking reference
- Capture the exact error and relevant screenshot
- Submit the issue through the secure delivery form
14. International and Restricted Delivery
Digital delivery may be available internationally, subject to lawful and technical limits
International online services may be offered where payment, scheduling, communication, licensing, taxation and applicable law allow.
Ayurvite may decline, limit or modify delivery where sanctions, export controls, provider restrictions, payment limitations, data-transfer rules or technical conditions make delivery unsafe or unlawful.
A client purchasing for use outside India remains responsible for local professional, tax, registration, data, software and regulatory requirements.
Physical international shipping
No international physical shipment should be assumed. Where expressly offered, customs duties, import charges, clearance, local taxes and destination restrictions will be handled according to the specific order.
Related Documents
Read the terms relevant to your order or service
Terms
Terms & Conditions
General rules for orders, services, payments, responsibilities and liability.
Refunds
Refund & Cancellation Policy
Rules for cancellation, failed delivery, defective products, credits and refunds.
Software
Licence & Subscription Terms
Licence, activation, users, hosting, data, source code and termination provisions.
Privacy
Privacy Policy
How contact, booking, order, account and service information is handled.
Frequently Asked Questions
Common delivery and shipping questions
Will anything be physically shipped after I book a consultation?
No. A consultation is delivered online. You receive electronic confirmation and meeting details. No physical material is included unless explicitly stated.
How quickly will I receive a digital product?
A standard digital product may be delivered immediately after payment or within one working day when manual verification is required. The product page may state a different period.
When does software delivery begin?
Ready-to-use delivery begins after payment, verification and required onboarding information. Configured and custom software follow the implementation schedule stated in the order or proposal.
What should I do when I paid but received no confirmation?
Check payment status, spam folders and the submitted email address. Then submit a delivery issue with the payment, booking or order reference before making a duplicate payment.
Does ayurvite.com ship physical products?
The website primarily provides digital services and products. Physical shipping applies only where a product page, invoice, order or proposal expressly includes a tangible item.
Can a delayed project be refunded automatically?
Not automatically. Ayurvite may first provide a revised schedule, complete the affected delivery or correct the issue. Refund eligibility is determined under the accepted project terms, the Refund Policy and applicable law.
Have you paid but not received the expected access, confirmation or deliverable?
Submit the booking, order or invoice reference and explain what was expected and what was received.
Ayurvite Enquiry
Report a Delivery or Access Issue
Provide the booking, order or invoice reference, payment date, purchased item and a clear description of the missing or incorrect delivery.